For details, please click the
option ' How To Buy'.
DURATION OF SHIPMENT
We will arrange for the shipment of
the products to you.
Generally, we, inside Dhaka,
deliver our product within 48 to 72 working hours.
Outside Dhaka, we deliver our
product within 96 to 120 working hours.
It is to be noted that, shipping
schedules mentioned above, just estimate only, which cannot be guaranteed. We
are not liable for any delay in the shipment. Delivery might be delayed due to
national/public holidays/official holiday(s), or force major events which
include, but not limited to, political unrest, political event, war, riots,
earthquakes, hurricanes, lightning and explosions, energy blackouts, lockouts,
slowdowns, strikes, etc. or for any other unexpected/ non-willful/ unpredicted
reason/situation/ circumstance.
RETURN
If You receive a damaged or
defective item, you have to return the product within 7 working days from the
receipt of the book. We’ll send you a replacement of the same item as soon as
possible.
ORDER CANCELLATION
You can cancel an order within 2
hours by contacting our customer care number +8801877977723
If you have selected the method
'Cash on Delivery (COD)', there is no amount to refund because you haven't paid
for your order.
In case of your payments made using
a Credit Card, Debit Card, Mobile Banking, or Bank Transfer, you will receive a
refund in your respective account after your order has been canceled. Your
entire order amount will be refunded.
DURATION OF REFUND
Generally we refund the payment
within 7 working days from the date of your order cancellation. In case of our
incapacity to deliver the ordered product due to unavailability/ stock out, we
will soon convey you the information and refund the payment at your desired
method (Bank Transfer or Mobile Banking).
PROMOTIONS
We may occasionally offer
promotions. Terms of promotion may be different from case to case which will be
narrated at every promotional offer. Promotions cannot be treated as 'Combined'
as every promotion is different from another promotion.
You are required to provide your
payment details when you sign up for a promotion. At the end of the promotion,
your subscription will automatically renew at the rates displayed at the time
of purchase.